Delivery and goods return
transport package

Depends of goods stock availability, both the shop and suppliers, reserve their right to delay or refuse orders that we can not deliver. The customer will be informed about this fact by phone or email .

Products which are out of stock but still available for online orders can be delayed for abroad orders up to 2 weeks.

For orders that include only on stock products, without any requested customization, the package will be prepared and handed mailbox in approx. 2 working days. They are expected to be delivered according to the carrier company timetable and distance to destination.

FanCourier represents the carrier company which is providing for every customer a track number so the pack state can be followed online


Payment methods

EuPlatesc online bank card (Visa / Visa Electron / MasterCard / Maestro).
If you choose the payment method "online credit card" it is necessary to fill out a form with information about your page Secure payment processor.

    
- Payments with credit / debit cards issued by Visa and MasterCard (Visa / Visa Electron and MasterCard / Maestro) is efectuaeaza through the "3-D Secure" developed by organizations that provide on-line the same level of security as the ATM or physical environment, the trader.

    
- "3-D Secure" first guarantees that no information regarding your card is transferred or stored at any one time, servers store or servers payment processor, these data are entered directly into the Visa MasterCard

For products purchased using cash payment, they will be accompanied by firm delivery invoice payment for goods procedure described above will remain just until further decision.

For card payment, the products will be accompanied by a receipt / invoice to the origin of the customer - natural or legal person.
Recall

The client can use the right to refuse products purchased without giving a reason and return without penalty. This can be achieved through a written notice within 10 days of the delivery and signing documents for receipt of goods / services.

SC KUSHMA SRL-D, according to the laws on the legal regime of distance contracts, undertakes to pay customer value returned products only if sent within the 10 days required by law, notification in writing showing refusal goods purchased. Damaged goods that stains, tears, chipping or other changes in appearance will not be accepted. Customer return value does not include transport costs, which are borne by the customer. The amount to be returned to the client will be in a maximum period of 30 working days to the account specified by the customer in the written notification.